Small Business Websites

Why A Small Business Website Does Not Produce Results

When a small business decides to take their business online there are usually several mistakes that they do. This is partially due to lack of experience and often lack of knowledge. There seems to be a trend that small businesses think of their website as an online business card instead of a marketing tool. That is where the majority of them go wrong. So let’s take a look at some of the most common mistakes done when a small business takes their business online.

  1. Order of links
    So many times you visit a small business website and they proudly flag the “about us” link as their first link. This is called the pride link because they often think that telling people about the company is the most important thing. The links should be in order of importance. Not in the order of the business owners EGO! If you use a website designer and he does consult you on the order of links, chances are you should be using someone else or at least make sure you educate yourself about online marketing because your website designer sure hasn’t!
  2. No focus
    Most small business websites lack focus. When you enter you are not sure where to go next which makes it hard for the user to understand exactly what he is supposed to do. The website should flow and the user should be able to make sense of the site within a few seconds of opening it up.
  3. No sale / No lead setup
    Many small businesses do not use their website to increase sales directly or capture leads. It is nothing more than an online brochure or business card. Sometimes the information is more confusing than it is helpful. If you competitors site is easier to navigate and captures either the sale or lead, you just lost a client. A small business websites needs to be even more on top of catching leads than a corporate website because every client lost counts more!
  4. No analytics
    Most small business websites have no clue what people do when they enter their site. No clue what users are really looking at and where they are losing their potential sale or lead. If customers just walked in and out of their place of work eyebrows would be raised and something would be done. Shouldn’t the same thought process apply to the site? You need to know what is going on with your small business website and what users are doing.
  5. No marketing purpose
    This is the biggest “Whammy” of them all. Small business websites tend to fail seeing the potential of using the website as a complete marketing tool. The fundamental reason to take a business online would be to do marketing. The lack of marketing vision explains the mistakes from above. If just this single piece was in place when a small business builds their website, many of the other things would be solved because they would educate themselves about what it means to have a marketing tool!
  6. No results!
    This is no surprise considering everything above. If there is no purpose, no focus, no vision and no marketing thought behind the site then there are probably no results from the site either. What is even worse is that most small business websites do not even measure results or understand how to measure results from their site. Once again it is a lack of understanding more than anything!

So what can a small business do when they are ready to take their business online and setup their small business website? The most important thing is to educate themselves in a few areas. The most important ones being, what you need to consider before building or having someone build your website. How to use the website as a marketing tool and it would be extremely beneficial to you if you at least had some understanding of what SEO is and how it works. What is the difference between a website designer, website developer and an online marketing company? All of them do different things and have a different understanding of how to use the internet; the question is what purpose is your website supposed to serve? For most it should be a marketing tool, because the internet is the most effective marketing tool available!

If you own, operate, manage or you are starting up a small business then we suggest that you take a look at the 10make90: Get your website up right.  It is a great resource for small businesses looking to build a website and take the step online. You can find all the basic information you need to know before taking that step and taking your business online. Make sure that you are utilizing the power of the internet fully as a small business. The rate of businesses that fail is high enough; at least make sure your business is getting all the leads and sales that it can be getting. Don’t make the same mistakes that others are doing, it takes so little effort for you as a small business owner to avoid those common mistakes!

By: Gudmundur Sigurdarson

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Small Business Websites: The Beginning of Something Big

Nowadays people check on the internet first when they want to find a product or a service. This popularity has made the Internet the biggest market wherein you can find a product or a service to cater to your needs. Many enterprising people have discovered this and have started their own business or have expanded their businesses to include an Internet division.

If you have a business then you need to have a website. It’s important that you learn enough about how the internet works, and how your business will benefit from having a website. There are lots of potential customers and profits in the internet and you need to have a small business website so that you can join the game.

This website shall serve as your virtual store and you have to do lots of things to make your website easy to find in search engines. With that they can find you and can look at the things that you can offer anytime of the day or even night whatever they prefer.

A small business website can provide an attractive and interesting electronic brochure. Good content attracts visitors and makes it easier to promote the website, but doesn’t necessarily push products. It gives readers a reason to visit the site, giving you a chance to do business with them. Your content mix needs to be unique and well-targeted at your audience’s interests.

Everything on your website needs to be accurate and written for an international audience. Your website success depends on what it has to say and how it says it, so it’s important that you articulate your goals to your website designers to make sure that they understand not just what you’re putting on your website, but what you want to achieve. Having these all done they can now already see if they like the look of your business before directly contacting you.

You’ll read all sorts of “small business” data, but be careful to understand what it covers. Sometimes the report is more interested in businesses that aren’t huge, but still purchase hundreds of thousands or even millions of dollars of products and services, and have dozens or hundreds of employees. These reports probably exclude many small businesses. Other reports use a more inclusive definition of a business. When mixing information from different reports, be careful to look at the data to see how it was gathered, how it is segmented, and what it covers.

Small business websites specialize in writing and developing accessible websites for other small businesses, organizations, charities and individuals. Nobody knows your business better than you do. If you don’t tell your website designers how your website will improve your business, it will only be profitable by accident.

Many people assert that all small businesses will become ebusinesses. Doing most of their selling, communicating, and computing on the internet. They see a huge, almost untouched market bursting forth right now.

Others don’t see wide acceptance of the internet by small business, or view the notoriously fragmented nature of this market and reluctance to spend, as reasons why there’s no money to be made here. It is believed that these views are both wrong.

A big percentage of small businesses are obviously willing and able to spend a large amount of money just to be able to use the internet as part of their relationship with customers (and will benefit from such use), but only for the right purposes, such as basic informational web site.

Basic web sites are becoming a core part of the marketing mix for many small businesses. The business owners know they need one — even if they are not exactly sure why. And the cost of basic Internet uses, such as simple web sites, fits well within the marketing budget of most small businesses.

By: Jay Peterson

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